How to send back xfinity equipment.

Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request. If you’ve forgotten these, you will have to go to a UPS store instead. The Xfinity website will show you which devices are active on your account and what their serial numbers are.Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended)Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).2 Messages. Monday, September 18th, 2023 7:26 PM. Closed. I need help returning equipment after cancellation! We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels.

Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

27 Sept 2021 ... You can return the equipment to a local Xfinity service center or UPS service center and they will ship the boxes back to our warehouse for you. X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes: Sep 2, 2022 · Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge). Return Comcast Getting Started kit equipment · Simply bring your equipment with you to your nearest The UPS Store location and an associate will pack up and ship ...To comply with the xfinity equipment return policy, make sure to return the equipment within the specified timeframe. Failure to do so may result in additional charges or complications. Returning xfinity equipment promptly ensures a smooth transition and helps maintain a positive customer experience.

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.

Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.

23 Aug 2023 ... I called your customer service and they said they would send me a box with a pre paid return label. Than I could schedule a UPS pickup. I got ...Returning equipment back to Xfinity will require a few steps: Find out which equipment you have to send back; Figure out how you’ll be sending the equipment back to them; Take pictures of all of your equipment before sending; First of all, make sure you ask the representative what equipment they claim to have on file that is in your possession.Mar 16, 2023 · Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label. There's so much you can do with WiFi, but you have to make sure you have the right home networking equipment first. Here's a list of the networking equipment you need to connect your computers, tablets, game systems, and more to the internet and to each other. Learn more about setting up your wireless gateway and connecting to your wireless ...Your return will reflect on your account after approximately two weeks. Xfinity typically sends a confirmation email once it receives your return. 2. Return Xfinity Equipment to the store. To avoid late penalties and the hassle of tracking a UPS package, returning your devices to a store can provide you with the most peace of mind.

Mail your equipment: Xfinity also allows customers to mail their equipment back. Simply follow the instructions on their website or contact customer support for guidance on how to package and ship your equipment. Don’t forget to use a reliable shipping service with tracking to ensure the safe arrival of the items. What to Expect After …X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Mar 16, 2023 · Welcome to the Xfinity Forum and thank you for posting your question here. Should you need to return your rented equipment, there are a few ways to do so (all free of charge). OPTION ONE: ONLINE WITH PREPAID SHIPPING LABEL. Initiate your return online and send your equipment back with a prepaid UPS shipping label. Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...1. How to Return Xfinity Equipment Through UPS. Xfinity will cover the expense of UPS for returns, so there’s no need to worry about additional charges for courier services. To initiate a return, simply log in to the Xfinity website. Visit the “Equipment Return” page and use your Xfinity ID and password to initiate the return process.You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. ... "Search for Xfinity Support" won't work. To send a "Direct Messaging" …Where do I return old equipment so I don’t get charged Where do I return old equipment so I don’t get charged Skip to main content. Home. Getting Started. Guidelines . Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Need to return old equipment. U. user_1f6d77. 1 Message. …

Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.20 Jul 2020 ... ... and install Comcast xFinity xFi Internet new modem through self installation. I hope this video was helpful and subscribe for more!

Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript. Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 1 year ago.Dec 18, 2023 · Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home. Where do I return old equipment so I don’t get chargedHello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label:To create a Comcast email account, individuals must be XFINITY Internet subscribers. Each Comcast account can have six usernames and emails attached, and users can be managed from ... Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...

Comcast cable bills can be paid by sending a check with the bill you receive, by paying online through Comcast’s website, by using a mobile device, or they can be paid in person. C...

Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home. If a UPS Store representative packages the equipment for you, you will receive a physical receipt …Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request. If you’ve forgotten these, you will have to go to a UPS store instead. The Xfinity website will show you which devices are active on your account and what their serial numbers are.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.23 Aug 2023 ... I called your customer service and they said they would send me a box with a pre paid return label. Than I could schedule a UPS pickup. I got ...Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.This will send a signal to that specific TV and display an on-screen message to let you know it's the correct TV Box. Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm. If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center.02 Nov 2023 ... I have been trying to get a label so I could send it back and they just tell you to give your equipment to a UPS worker and they will do the ...

Understood. Let's take a look at your account. Please send us your full name and address in a direct message. Here is how you can reach us. (Full credit to @BruceW for this excellent explanation!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support: • Click "Sign In" if necessaryUnder the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ...Thank you for reaching out over Xfinity Forums @anna124211. Our team would be happy to take a look at your cable boxes and provide you an upgrade. We can get them shipped out to you. Returning the old equipment is easy using UPS. They will scan, box, and ship the equipment back to us (free of charge).Instagram:https://instagram. rubmap nashvilledark mitama battle catslab equipment crossword puzzle answerscitibank in jersey city The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Are you looking for an Xfinity store near you? Whether you need to purchase new equipment, pay your bill, or get technical support, finding the nearest Xfinity location can be a ha... huntington bank shorewoodniskayuna homes for sale by owner Dec 18, 2023 · Here is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home. hobby lobby fake outdoor plants To do so, click on the chat icon located at the top right of this forums page. Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from ...Hello @user_356199, thanks for reaching out for help with your equipment return.You actually do not need the return tracking label to ship the equipment back to us. Here are the instructions to return equipment without the prepaid label: